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Analytics Definitions
Analytics Definitions

Understand the metrics of the Analytics section

Chris Scott avatar
Written by Chris Scott
Updated over 10 months ago

We'll use the below screenshot as an example. In the Analytics area of the platform, we see eight metrics:

Analytics dashboard overview section

Views: Total number of views of the Storyline. [In the screenshot, this value is 24].

Clicks: Total number of clicks, both internal and external. [13]

Click Thru Rate (CTR): Calculated metric --> (External Clicks / Views) x 100 [56%]

Conversions: Email capture || Note: This is available through the Email Capture Pop-Up integration in our Premium plans. [4]

Unique Users: Total number of unique users who have viewed the storyline [9]

Engagement Rate: (Engaged Session / Total Sessions) x 100 [53%]

  • Engaged Session = Session that last longer than 10 seconds OR a conversion event OR 2+ page views

Average Engagement Time: Calculated metric --> Total User Engagement Duration / Total Active Users [56 seconds]

  • Time spent with the page in the foreground. Note: A session times out after 30 minutes of no activity

Returning Users: Total number of users who have initiated at least one previous session [3]

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